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Tom Keefe9:00 AM
I'm tracking lobbyist workloads in spreadsheets, client assignments in Salesforce, and revenue in a separate report. I need a dashboard that shows me who's overloaded, which clients need attention, and where to hire next.
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Delamain9:01 AM
Got it, Tom. Let me make sure I scope this right — a few questions before I start building:

1. Team data source — how should I load your lobbyist roster?

AUpload a spreadsheet with names, titles, practice areas, and assignments
Connect to Salesforce and pull team records directly
CDescribe the team structure and I'll build profiles
DStart with the top 10 lobbyists, add the rest later

2. Utilization tracking — what data feeds should I use?

AJust client assignment counts as a proxy for workload
BClockify time tracking data for actual billable hours
Combination of time tracking, client count, and revenue contribution

3. Client portfolio — how should I classify engagements?

ASimple list — client name and assigned lobbyist
BTiered — platinum/gold/silver based on revenue with practice area mapping
Full profile — tier, revenue, issue areas, assigned team, engagement status, and risk flags

4. Alerts — what should trigger notifications?

AManual only — I check the dashboard when I want
BThreshold alerts — notify me when anyone exceeds 90% utilization
Smart alerts — utilization spikes, single-point-of-failure clients, practice area stress, and AI rebalancing suggestions

5. Analytics depth — how much detail do you need?

ABasic — team utilization and client counts
BStandard — add revenue by practice area and QoQ trends
Full — revenue analytics, utilization distribution, AI-powered resource optimization recommendations
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Tom Keefe9:03 AM
1. B — Salesforce has the complete roster
2. C — I want the full picture, not just one metric
3. C — full profiles, the tier system is exactly how we think about clients
4. C — smart alerts with rebalancing suggestions, that's the whole point
5. C — full analytics with the AI recommendations
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Delamain9:04 AM
Two more quick ones before I build the spec:

6. Practice area breakdown — how should I organize the 7 areas?

AFlat list — equal weight to all practice areas
BHierarchical — Government Affairs as the anchor with sub-practices
Independent — each area with its own utilization target, headcount, and revenue benchmarks

7. Cross-staffing — should I recommend when lobbyists from one practice could support another?

Yes — this is key for us, especially Defense lobbyists helping on Tech accounts with defense implications
BOnly flag it when a practice area is critically overloaded
CNo — we keep practice areas siloed
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Tom Keefe9:05 AM
1. C — each area should have its own benchmarks, they're very different businesses
2. A — cross-staffing flexibility is one of our biggest advantages, I want to see those opportunities
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Delamain9:06 AM
Perfect, Tom. Here's the spec I've drafted — it covers Salesforce integration for team and client data, multi-signal utilization tracking via Clockify, practice area benchmarking across all 7 areas, tiered client portfolio management, smart capacity alerts with AI rebalancing recommendations, full revenue analytics, and cross-staffing opportunity detection. Take a look and let me know if there's anything you'd change.
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Tom Keefe9:10 AM
This is exactly what I need. Build it.